How do B2B clients start a contract manufacturing project with PAG Pharmatech America?

Getting started begins with sharing your project specifications, intended target delivery form (gummies, capsules, softgels, tablets, powders, or pet nutrition), and projected annual volume. Our technical procurement team conducts a preliminary feasibility review within one business day, followed by a technical consultation to establish formulation requirements, preliminary pricing, and production timelines.

Do buyers need a finalized formulation prior to technical consultation?

No. We support both fully custom R&D development and turnkey private label programs. If you have a proprietary formula, our formulation chemists execute technology transfer and process validation. If you require development, our R&D team formulates from concept based on active ingredient targets, label claim desires, organoleptic specifications, and regulatory standards.

What are the minimum order quantities (MOQs) by dosage format?

Our standard minimum production runs are: Pectin & Gelatin Gummies: 6,000 bottles/units; Hard Gelatin & HPMC Capsules: 5,000 bottles/units; Oil-based Softgels: 5,000 bottles/units; Compressed & Chewable Tablets: 5,000 bottles/units; Nutritional Powders & Stick Packs: 300 kg total batch weight; Pet Nutrition (Soft Chews & Powders): 300 kg or 2,000 retail packages.

What quality certifications and regulatory standards govern production?

All manufacturing operations take place in our Springville, Utah facility, registered with the US FDA under 21 CFR Part 111 (dietary supplement cGMP) and 21 CFR Part 117 (preventive controls for human food). We maintain independent third-party certifications including SQF Edition 9 Food Safety Certification, cGMP Quality Audit certification, as well as Halal, Kosher, and USDA Organic handling capabilities.

What testing documentation accompanies each released batch?

Every production lot undergoes rigorous laboratory analysis prior to Quality Assurance release. Each order is accompanied by a full Certificate of Analysis (CoA) documenting analytical verification for active ingredient identity and assay potency, microbiological screening, and heavy metal testing.

What are the typical lead times from contract confirmation to batch delivery?

Established private label formulas typically ship within 8 to 10 weeks following artwork sign-off and raw material verification. Custom formulations requiring pilot bench work, sensory optimization, and stability validation generally require 12 to 16 weeks to ensure full regulatory and quality compliance.

Dietary Supplement Manufacturing FAQs | CDMO Sourcing Guide

1. Getting Started with Contract Manufacturing

Getting started begins with submitting your project requirements to our technical procurement team. Share your target dosage form (pectin gummies, capsules, softgels, tablets, powders, or pet nutrition), target active ingredients, desired launch date, and estimated order volumes.

Our US-based engineering and technical team evaluates your request within 1 business day. We schedule a initial technical discovery call to review ingredient feasibility, regulatory boundaries, cost targets, and production schedules before delivering a comprehensive cost proposal.

No prior formula is required. We support both turnkey private label programs and custom contract formulation:

Private Label: Select from over 500 validated, market-ready base formulas designed for rapid market execution within 8 to 10 weeks.
Custom Formulation: Our in-house R&D chemists build bespoke formulations from the ground up to support specific health claims, bioavailability standards, and unique organoleptic profiles.

Yes. Protecting brand intellectual property is a foundational policy at PAG Pharmatech America. Mutual Non-Disclosure Agreements (NDAs) are executed prior to reviewing proprietary active profiles, custom master batch records, or specialized raw material specifications.

2. Minimum Order Quantities (MOQs) & Pricing Structure

Our minimum production volumes are calculated to ensure cost efficiency while maintaining accessible entry tiers for emerging and expanding DTC brands:

Gummies (Pectin & Gelatin Base): 6,000 retail bottles or units per SKU.
Hard Capsules (HPMC Vegetable & Gelatin): 5,000 retail bottles or units per SKU.
Softgels (Nitrogen-Purged Oil Actives): 5,000 retail bottles or units per SKU.
Tablets (Compressed, Film-Coated, Chewable): 5,000 retail bottles or units per SKU.
Nutritional Powders & Stick Packs: 300 kg total batch weight per SKU.
Pet Nutrition (Soft Chews, Powders, Oils): 300 kg bulk or 2,000 finished retail units.

                Volume Scaling Advantage: Higher batch volumes unlock significant cost efficiencies through optimized raw material procurement and continuous high-speed automated packaging runs.
              

All pricing is fully transparent and itemized without hidden fees. Unit pricing factors include active raw material costs, dosage form complexity, primary packaging type (HDPE bottles, glass jars, blister packs, or stick packs), and batch volume scale. Detailed line-item quotes are issued following recipe finalization.

3. Dosage Forms & Formulation Capabilities

PAG Pharmatech America operates six specialized dosage form platforms under strict environmental controls:

Pectin & Gelatin Gummies: Precise active dosing with plant-based pectin or gelatin bases, natural flavor matrices, and sugar-free options.
Hard Gelatin & HPMC Vegetable Capsules: Sizes 000, 00, 0, and 1 with clean-label botanical filling capabilities.
Encapsulated Softgels: Premium oil suspensions including Omega-3s, CoQ10, MCT, and liposomal actives protected by nitrogen flush packaging lines.
Compressed & Effervescent Tablets: Multi-layer, chewable, and film-coated tablet compression options.
Powder Blends & Stick Packs: Bulk jar filling and high-speed stick pack sachets for pre-workout, collagen, and hydration formulations.
Pet Nutrition Formulations: Palatable soft chews, powders, and liquids engineered for canine and feline nutritional health under AAFCO compliance standards.

Yes. Our global ingredient network allows us to source standardized botanical extracts, clinically studied trademarked actives, organic minerals, and premium amino acids. Every raw material undergoes rigorous identity and purity testing prior to manufacturing release.

4. Regulatory Compliance & Quality Control

Our Springville, Utah manufacturing complex operates under stringent regulatory quality oversight:

FDA-Registered Facility: Compliant with 21 CFR Part 111 (Dietary Supplement cGMP) and 21 CFR Part 117 (Preventive Controls for Human Food).
SQF Edition 9 Certified: Global Food Safety Initiative (GFSI) benchmarked audit rating.
cGMP Certified: Certified under independent third-party audit standards.
Halal & Kosher Certification: Dedicated production protocol options available upon request.
USDA Organic Handling: Certified handling protocols for organic ingredient integrity.

Every single manufacturing batch is released only after undergoing comprehensive analytical validation. Clients receive a full Certificate of Analysis (CoA) covering:

Active Ingredient Assay & Potency Verification
Heavy Metal Screening (Lead, Arsenic, Cadmium, Mercury via ICP-MS)
Microbiological Limits Testing (Total Plate Count, Yeast & Mold, E. coli, Salmonella)
Physical Properties Inspection (Disintegration, Hardness, Average Weight, Friability)

5. Production Timelines & Lead Times

Production timelines depend on formulation complexity and component readiness:

Private Label Production: 8 to 10 weeks total turnaround.
Full Custom Formulations: 12 to 16 weeks, allowing for initial bench top pilot samples, sensory approval, raw material sourcing, and stability checks.

Yes. For custom formulations, our laboratory produces pilot R&D samples for organoleptic evaluation (flavor, aroma, mouthfeel) and active assay validation. Commercial scale production proceeds only after formal client sign-off on bench samples.

6. Packaging & Marketplace Fulfillment Support

We provide full-service primary and secondary packaging packaging solutions including HDPE/PET bottles, glass jars, flexible stand-up pouches, single-serve stick packs, blister packaging, induction heat sealing, lot-coding, and tamper-evident neck banding.

Yes. Our logistics facility routinely fulfills directly to Amazon FBA warehouses and global 3PL distribution networks. We handle compliant master carton labeling, palletization, FNSKU application, and freight logistics documentation.

7. International Trade & Export Compliance

Yes. Products manufactured in our FDA-registered Utah facility are regularly exported across North America, Europe, Asia, and the Middle East. We support international export compliance by providing Certificates of Free Sale, Certificates of Analysis, and complete allergen/ingredient statements required by local customs and health authorities.

Dietary Supplement Manufacturing FAQs