US-Based Supplement Manufacturing  ·  FDA-Registered & GMP Certified  ·  8–12 Week Lead Times
FDA Registered SQF Ed. 9 Halal & Kosher 30 Years CDMO
PAG Pharmatech America LLC

Terms of Use & Service Conditions

Legal Framework & Global Operational Governance for Dietary Supplement CDMO Services

Operational Governance Notice for B2B Sourcing Partners

These Terms of Use govern public website access and initial inquiry protocols. Formal contract development and manufacturing organization (CDMO) services—including custom formulation R&D, pilot trial runs, commercial production batches, quality assurance release, and export clearance—are governed exclusively by binding Master Service Agreements (MSAs), Quality Agreements (QAs), and Quality Assurance Specifications executed under US FDA regulatory standards.

1. Acceptance of Website Terms

By accessing or interacting with the commercial site operated by PAG Pharmatech America LLC ("PAG USA", "Company", "we", or "us"), global brand owners, distributors, institutional buyers, and supply chain partners unconditionally agree to comply with these Terms of Use. If you do not consent to these governing principles, you should cease site usage immediately.

These terms apply to all digital interactions, downloading of regulatory whitepapers, technical dossier inquiries, and raw material specification reviews provided across our digital footprint.

2. Regulatory Standing & Quality Compliance Disclaimers

PAG Pharmatech America LLC operates an FDA-registered manufacturing facility located in Springville, Utah. All dietary supplement contract manufacturing performed at our site adheres to the following strict standards:

  • US FDA cGMP: Compliance with 21 CFR Part 111 (Dietary Supplement cGMP) and 21 CFR Part 117 (Preventive Controls for Human Food).
  • GFSI Recognized Certification: Certified under SQF Edition 9 standards for food safety and operational quality management.
  • Specialized Audited Programs: Accredited processing programs for USDA Organic, Kosher, and Halal dietary supplements.

FDA facility registration does not constitute FDA approval, endorsement, or sanctioning of any specific finished product formulation. Finished dietary supplement brand owners remain legally responsible for ensuring that product claims, labeling panels, and structure-function statements comply with applicable regulatory bodies, including US FDA, Health Canada, EFSA, and regional trade authorities.

3. B2B Commercial Quotations & Order Governance

Information presented across this digital platform—including minimum order quantities (MOQs), dosage form capabilities, standard lead times (e.g., 8–12 week production cycles), and typical batch capacities—is provided for commercial guidance and preliminary planning purposes. It does not constitute a legally binding commercial offer.

Technical Qualification & Quotation Validation

Final commercial pricing, active ingredient potencies, packaging specifications, and delivery schedules are established only upon completion of technical feasibility assessments, raw material verification, and full execution of formal commercial purchase orders.

4. Proprietary Formulation & Intellectual Property Rights

All intellectual property displayed on this site—including proprietary delivery systems, custom gummy matrix technologies, powder blending algorithms, trademarks, technical articles, graphics, and layout architectures—is the exclusive property of PAG Pharmatech America LLC or its global group affiliates.

Confidentiality of Client Formulations

We respect the commercial confidentiality of custom client formulations, proprietary blend ratios, and market launch strategies. Bilateral Non-Disclosure Agreements (NDAs) are routinely executed prior to the exchange of technical dossiers, analytical test records, or custom benchtop sample developments.

5. Batch Release, Certificates of Analysis & Analytical Testing

Every commercial batch produced within our manufacturing infrastructure undergoes comprehensive Quality Assurance (QA) release testing. Finished goods are released with an official Certificate of Analysis (CoA) documenting:

  • Active ingredient identity and quantitative potency testing.
  • Microbiological purity screening (TPC, Yeast & Mold, Pathogen screening).
  • Heavy metal quantification (Lead, Arsenic, Cadmium, Mercury via ICP-MS).
  • Physical property verification (Disintegration, hardness, friability, fill-weight consistency).

6. Global Supply Chain & International Shipping

PAG Pharmatech America operates as part of an integrated global CDMO system, coordinating with international facilities in the Netherlands (EU-GMP) and Shenzhen, China. Overseas procurement managers and brand owners importing finished products from our USA site are responsible for custom clearances, import tariffs, and compliance with local health authority labeling codes.

7. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, PAG Pharmatech America LLC shall not be held liable for indirect, incidental, punitive, or consequential damages resulting from digital site access or temporary service disruptions. All legal rights, site governance, and contractual interpretations are governed by the laws of the State of Utah, USA, without regard to conflict of law principles.

Contact & Quality Audit Inquiries

PAG Pharmatech America LLC

Factory Location: 2322 W 500 N Suite P, Springville, UT 84663, USA

Operating Hours: Monday – Friday | 9:00 AM – 6:00 PM (Mountain Time)

Technical & Facility Audits: Available upon NDA execution for qualified brand procurement representatives.

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